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Zoom

Communication | Reviewed by Rex Aleeves | January 11, 2026
3.2
Site Information
Name: Zoom
URL: zoom.us
Founded: 2011
Type: Video Conferencing
VERDICT: Corporate efficiency meets the emotional resonance of a dial tone – it works, but so does a colonoscopy.

Picture this: I'm sitting in my underwear at 3 PM on a Tuesday, staring at Zoom's homepage like it's a riddle wrapped in corporate speak and dipped in the kind of beige that makes you question your life choices. The site opens with "Find out what's possible when work connects" – a sentence so devoid of meaning it makes me wonder if an AI had a stroke while trying to write fortune cookie wisdom. This is the digital equivalent of elevator music: technically functional, aggressively inoffensive, and designed by committee to offend absolutely no one while inspiring exactly zero people. It's the kind of copy that makes you feel like you're drowning in lukewarm oatmeal while someone whispers productivity mantras in your ear.

The design aesthetic here is what I call "Corporate Depression Chic" – lots of white space punctuated by that particular shade of blue that screams "We consulted focus groups in Ohio about trustworthiness." Everything feels like it was designed by someone who's never experienced joy, for people who've forgotten what joy looks like. The navigation is cleaner than a Mormon's browser history, sure, but it's also about as exciting as watching paint dry in real-time. They've managed to take video calling – something that literally connects human faces across the globe – and make it feel as sterile as a hospital waiting room. The testimonials read like they were written by robots pretending to be humans who are pretending to be excited about software.

Let's talk about that phone number situation because what the actual hell is happening there? 1.888.799.9666 appears on this page more times than "the" appears in a Hemingway novel. It's like they hired a web designer with OCD who got stuck in a loop and nobody had the heart to tell them. This isn't strategic repetition; this is digital Tourette's syndrome. And don't get me started on how they describe their AI Companion like it's some kind of digital butler that's going to revolutionize your Tuesday morning standup. Spoiler alert: it won't. It'll just transcribe your meeting while everyone pretends they're not checking their phones.

The pricing structure is buried deeper than Jimmy Hoffa, which tells you everything you need to know about Zoom's relationship with transparency. They want you to call that magical number (which, again, they've tattooed across their homepage like it's the digits to enlightenment) to "discuss your needs." Translation: "We're going to price discriminate the hell out of you based on how desperate you sound." The whole site feels like a used car lot where all the cars are the same shade of beige and the salesman keeps talking about "solutions" and "workflows" instead of just admitting they're selling you a way to see Dave from Accounting's poorly lit ceiling fan during the quarterly review.

Here's the thing that really gets me: Zoom inadvertently became the defining technology of our dystopian work-from-home hellscape, and their website somehow makes that achievement feel boring. This is software that literally changed how humans communicate during a global pandemic, and they're presenting it like it's enterprise-grade staplers. The site works, sure – it loads fast, the buttons do button things, and you can probably figure out how to give them money without having a nervous breakdown. But there's no soul here, no acknowledgment that they're peddling digital intimacy to a world that's forgotten how to be in the same room together. It's competent in the way that tax software is competent: it does what it says it'll do, but you'll feel slightly dead inside while using it.