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Wix

E-commerce | Reviewed by Sara Kwisher | January 11, 2026
3.8
Site Information
Name: Wix
URL: wix.com
Founded: 2006
Type: Website Builder
VERDICT: Wix is where small business dreams go to look exactly like everyone else's small business dreams, but with more unnecessary animations.

Let me cut straight through the bullshit here: Wix is selling you the dream that you can build a "website without limits" in minutes, which is like saying you can become a chef by microwaving Hot Pockets. I've watched thousands of entrepreneurs get seduced by these drag-and-drop promises, and what they end up with looks about as professional as a GeoCities page from 1997. The company's marketing copy reads like it was written by an AI that learned English from infomercials—"Bring your ideas to life on the leading website builder" is the kind of vapid corporate speak that makes my soul die a little. When a platform has to tell you it's "leading," that's usually code for "desperately trying to stay relevant."

The whole "AI website builder" angle feels particularly cynical to me. They're essentially saying: "Don't worry your pretty little head about learning anything technical—just describe what you want and our magic robot will handle it!" This is the tech industry's favorite trick: take something that requires skill and knowledge, slap an "AI" label on it, and pretend complexity doesn't exist. Sure, you'll get a website, but it'll be about as unique as a Starbucks in an airport. The 2000+ templates they're bragging about? That just means 2000+ ways to look exactly like everyone else who chose the same template for their yoga studio or artisanal candle business.

What really grinds my gears is how they've gamified the whole process with promises of "scroll effects, animations and interactions—no code needed." This is digital fast fashion—all flash, no substance. I've seen too many small businesses get trapped in Wix's ecosystem, thinking they're saving money upfront while slowly bleeding cash through upgraded plans and add-on features. The "free" website builder is about as free as a dealer's first hit. Once you want anything beyond the most basic functionality—like removing Wix ads or using your own domain properly—suddenly you're looking at monthly fees that add up faster than your therapy bills.

The UX philosophy here seems to be "more is more," which is the exact opposite of good design. They're throwing everything at the wall—e-commerce, booking systems, portfolio features, business management tools—like they're running a digital yard sale. This kitchen-sink approach tells me they don't actually understand what makes a good website. It's not about cramming every possible feature into one platform; it's about doing a few things exceptionally well. But Wix would rather be the Swiss Army knife of website builders, which sounds great until you realize that Swiss Army knives are terrible at actually cutting things.

Look, I get it. Small business owners are overwhelmed and just want something that works. Wix exploits that desperation by making everything seem simple and accessible. But here's the truth they don't want you to know: building a website that actually serves your business goals requires thought, strategy, and yes, some technical understanding. Wix is the equivalent of those "get rich quick" schemes, except instead of promising wealth, they're promising digital presence. You'll get a website, sure, but it'll be about as effective as a chocolate teapot and twice as likely to melt under pressure.